General Questions
Where are you located?
We are located at 3/87-91 Heatherdale Rd, Ringwood VIC 3134, near Heatherdale train station. We are easy to reach from Mitcham, Croydon, Bayswater, Heathmont, and surrounding suburbs.
What are your opening hours?
Monday to Friday, 7:30am to 4:30pm. We are closed on weekends and public holidays.
Do I need to book in advance?
We recommend booking to secure your preferred time, but we do accommodate walk-ins and same-day bookings when possible. Call us on 0450 402 935 or book online.
What payment methods do you accept?
We accept cash, credit card (Visa, Mastercard), EFTPOS, and bank transfer.
Car Servicing
How often should I service my car?
Most manufacturers recommend servicing every 10,000-15,000 km or every 6-12 months, whichever comes first. Check your owner manual or logbook for your specific vehicle.
Will servicing with you void my new car warranty?
No. Under the Australian Competition and Consumer Act 2010, you can have your car serviced by any qualified mechanic without voiding your manufacturer warranty, as long as the service meets manufacturer specifications. We stamp your logbook correctly.
How much does a car service cost?
A minor service starts from around $199, and a full service from around $349, depending on your vehicle make and model. European vehicles may cost more due to specialised parts. We always provide a fixed quote before starting.
What makes and models do you service?
All makes and models — Toyota, Mazda, Hyundai, Kia, Honda, Ford, Holden, Volkswagen, BMW, Mercedes, Audi, Subaru, Nissan, Mitsubishi, and more.
Roadworthy Certificates
How long does a roadworthy inspection take?
Approximately 30-45 minutes if the vehicle passes. If repairs are needed, timeframes depend on the work required.
How long is a roadworthy certificate valid?
30 days from the date of issue in Victoria.
What happens if my car fails the roadworthy?
We provide a clear list of items that need fixing. We quote on all repairs before starting, and re-inspect failed items at no additional charge once repairs are completed.
Repairs and Diagnostics
My check engine light is on — is it serious?
A steady amber light means book a diagnostic appointment soon. A flashing check engine light is urgent — it indicates a severe misfire that can damage expensive components. Reduce speed and see a mechanic as soon as possible.
How much does a brake pad replacement cost?
Brake pad replacement typically starts from $250-$350 per axle for most vehicles. If rotors also need replacing, expect $450-$700 per axle. We provide exact quotes after inspection.
Do you work on European cars?
Yes. Our diagnostic equipment and expertise cover all major European brands including Volkswagen, BMW, Mercedes-Benz, Audi, and more.
Pricing and Payment
Do you provide written quotes?
Yes. We always provide a detailed written quote before starting any work. We will never proceed without your approval.
Can I claim car service on tax?
If you use your vehicle for work-related travel (not commuting), you may be able to claim servicing costs. Consult your accountant for advice specific to your situation.
Have another question? Contact us or call 0450 402 935 — we are always happy to help.